Privacy Policy

1.1 Information You Provide

• Account information: name, business email address, and role within the organization.
• Communications: content of calls (including recordings and transcripts where permitted), text messages sent or received through the Platforms, and notes or dispositions entered by users.
• Contact data: phone numbers and names of individuals contacted through the Platforms in the course of business development activities.

1.2 Information Collected Automatically

• Usage data: log files, IP addresses, browser type, device information, pages visited, and timestamps.
• Call metadata: call duration, direction (inbound/outbound), status, caller ID, and associated Twilio SIDs.
• Cookies and session tokens: used for authentication and session management via Clerk.

1.3 Information from Third Parties

• Twilio: telephony and SMS services, including call and message delivery status, recording storage, and voicemail.
• Clerk: identity and authentication services.

2.1 Program Description

Messages are sent by authorized AlphaBridge agents to business contacts for the purpose of scheduling appointments, following up on business inquiries, and providing information about our consulting services. This is a business-to-business (B2B) messaging program.

2.2 Message Frequency

Message frequency varies based on the nature of the business relationship. You may receive multiple messages per conversation thread.

2.3 Opt-Out Instructions

You may opt out of receiving SMS messages from us at any time by replying STOP to any message you receive from us. After opting out, you will receive one final confirmation message acknowledging your request. No further messages will be sent unless you re-initiate contact or explicitly opt back in.

2.4 Help Instructions

For assistance, reply HELP to any message or contact us directly at hello@alphabridgeconsulting.ai. Message and data rates may apply depending on your carrier plan.

2.6 Carrier Disclaimer

Carriers are not liable for delayed or undelivered messages. Message and data rates may apply.

3.1 Data Collected via Google OAuth

When a contractor connects their Gmail account, we access and store the following data via Google's read-only Gmail API scope:

• Email metadata: sender address, recipient address, subject line, and date/time.
• Email body content: read to classify messages (e.g. job applications, interview invitations, offers) using automated systems.
• Classification labels: derived tags such as application status, interview round, or offer stage — generated automatically and stored in our database.

3.2 How We Use Gmail Data

• To classify and surface BD activity analytics for internal reporting.
• To display aggregated and individual performance dashboards to authorized administrators.
• To operate AlphaAnalytics as described in these disclosures.

We do not use Gmail data to serve advertisements, train AI or machine learning models outside the operation of AlphaAnalytics, or for any purpose beyond those described above.

3.4 Data Retention and Deletion

Gmail-derived data is retained for as long as the contractor's account is active and the Gmail connection remains authorized. When a contractor revokes OAuth access at myaccount.google.com/permissions or their account is removed, we will delete associated Gmail-derived data within 30 days.